
Frequently asked questions
Booking, payments, refunds and travelling with Bhageerathi Travels.
FAQs
Your questions, answered
Cannot find what you are looking for? Call or WhatsApp +91 973 973 1964.
How can I book a tour with Bhageerathi Travels?
You can call or WhatsApp our travel desk on +91 973 973 1964, send an enquiry from the website, email info@bhageerathitravels.in or visit our head office at 8, Subbarama Chetty Road, Basavanagudi, Bengaluru. We confirm availability, share the day wise plan and hold your seats once the advance is paid.
Can I customise my travel package?
Yes. Along with our fixed group departures we plan customised tours and honeymoon trips for families and private groups. Customised and honeymoon tours get up to 5% off for bookings of 4 or more travellers. Visit holidays.bhageerathitravels.in or call us to start planning.
What payment options do you accept?
Payments can be made online, by bank transfer or at our Basavanagudi office. Seats are confirmed with the initial advance mentioned on each tour page, and the balance is due at least 30 days before the tour begins. Airfare, where applicable, is paid in full at the time of booking.
What is your cancellation and refund policy?
The initial advance is non-refundable if you cancel. If the full tour amount is paid, you receive an 80% refund for cancellations 60 days or more before departure, 70% for 30 to 59 days, 50% for 15 to 29 days and no refund within 14 days. Refunds reach your account in 15 working days. Please read our full refund and cancellation policy for details.
Do you provide visa and travel insurance assistance?
For international tours our team guides you on the visa documents required and helps with the process. Travel insurance is not included in our package prices. Please ask our travel desk if you would like assistance with insurance before you travel.
How are children charged?
Children aged 3 to 10 years pay a reduced fare depending on whether they need a separate bed. Our online estimate uses 75% of the adult fare with a bed and 50% without a bed. The exact child fare is confirmed at the time of booking as per our terms and conditions.
Is GST included in the tour price?
No. Tour prices shown on the website are per adult on twin sharing and GST at 5% is charged extra. The booking card on each tour page shows an estimated total including GST for the travellers you select.
What kind of food is provided during the tour?
On tours where meals are included, we serve pure vegetarian South Indian style food prepared by our own specially trained cooks, usually with two rounds of coffee or tea, breakfast, lunch, evening snacks and dinner. Customised menus are available for senior citizens and diabetic travellers.
Are flights and trains included?
On most of our tours flight or train tickets are charged extra. They are booked after the tour is confirmed, according to the names and ages you share at booking. Train journeys are booked in Sleeper Class unless the package says otherwise, up to 60 days before departure.
When is a tour confirmed?
A tour is confirmed once the minimum number of travellers have booked. Final confirmation is usually given about one month before departure. If a tour does not run, we refund all amounts paid towards the tour.
Can senior citizens and travellers with health conditions join?
Yes. Our tours are planned with senior citizens in mind. If you have a major health condition, please inform our office before booking, and we advise travelling with a companion wherever necessary. For Chardham and Do Dham yatras, bus seats are allotted considering health conditions wherever possible.
Can you book helicopter tickets and special sevas?
Helicopter tickets for Amarnath, Vaishno Devi and Kedarnath can be booked through our local agents at your request, and special sevas at temples such as Kashi, Ayodhya, Kedarnath and Badrinath can be booked online. These are charged separately and follow the operator’s refund rules.
What documents should I carry?
Carry a valid photo identity proof such as Aadhaar, and your passport for international tours. Tickets are issued using the name and age you provide, so please make sure your details match your ID. Pilgrimages like Chardham may also need registration documents.
Ready to plan your yatra?
Share your travel month and who is travelling. Our team will call you with the departures that suit you best.
